What's So Good About Gold Client Care?

Start with our Standard Client Care Services

1. Pedal Power - UNCONDITIONAL HAPPINESS GUARANTEE - IF for any reason you do not LOVE your new bike we'll take it back within 30 days of purchase.

2. Pedal Power - PROPER SIZING GUARANTEE - FOR many riders we'll start by measuring with our computerized BodyScanning CRM system. Using those numbers and your feedback, our knowledgeable and experienced technicians will make all the adjustments necessary to assure that you're safe and in control on your new bike. For even greater precision, you can combine your bike purchase with the purchase of a phenomenal GURU Dynamic Fitting. A GURU fitting enables us to determine YOUR ideal position on the bike, and includes video foot and knee analysis and cleat adjustment for clipless pedals. With a GURU fit, you'll earn valuable merchandise credits toward additional parts and accessories.

3. USE OUR MONEY, NOT YOURS - Pedal Power - FINANCING - ANY purchase over $50 can be financed with DEFERRED INTEREST and minimum monthly payments for 9 months.  If paid off in full within terms, you pay ZERO interest. Ask for details.

4. ONE YEAR FREE Pedal Power ADJUSTMENTS - RECOMMENDED check-over after 4 weeks or 200 miles, scheduled tune-up after 9-12 months, unlimited adjustments in between.

5. FREE INSTALLATION OF NEW Pedal Power ACCESSORIES - ANY new accessories purchased when you buy your new bike, will be installed for free.6. EARN 3% BACK IN OUR Pedal Power REWARDS CLUB.

6.  EARN 3% BACK IN OUR Pedal Power REWARDS CLUB. ENROLL in our free Pedal Power Rewards Program, and twice yearly you'll receive a merchandise rebate coupon worth 3% of your accumulated purchases for the preceding period.

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We'll include these special GOLD Client Care Services

1. JUMP THE QUEUE AT Pedal Power - 5 DAY SERVICE PLEDGE - FOR the first 5 years of ownership, if we have the parts you need, we'll try to complete your bike within 5 days, even during the busy season. This could save you 2 ½ WEEKS of waiting for your bike!

2. Pedal Power - FLAT-FREE RIDE - YOUR first flat will be repaired for free - tube and labor.

Want even more? Read about our Platinum Care

What's So Great About Platinum Client Care?

Start with our Standard Client Care Services

1. Pedal Power - UNCONDITIONAL HAPPINESS GUARANTEE - IF for any reason you do not LOVE your new bike we'll take it back within 30 days of purchase.

2. Pedal Power - PROPER SIZING GUARANTEE - FOR many riders we'll start by measuring with our computerized BodyScanning CRM system. Using those numbers and your feedback, our knowledgeable and experienced technicians will make all the adjustments necessary to assure that you're safe and in control on your new bike. For even greater precision, you can combine your bike purchase with the purchase of a phenomenal GURU Dynamic Fitting. A GURU fitting enables us to determine YOUR ideal position on the bike, and includes video foot and knee analysis and cleat adjustment for clipless pedals. With a GURU fit, you'll earn valuable merchandise credits toward additional parts and accessories.

3. USE OUR MONEY, NOT YOURS - Pedal Power - FINANCING - ANY purchase over $50 can be financed with DEFERRED INTEREST and minimum monthly payments for 9 months.  If paid off in full within terms, you pay ZERO interest. Ask for details.

4. ONE YEAR FREE Pedal Power ADJUSTMENTS - RECOMMENDED check-over after 4 weeks or 200 miles, scheduled tune-up after 9-12 months, unlimited adjustments in between.

5. FREE INSTALLATION OF NEW Pedal Power ACCESSORIES - ANY new accessories purchased when you buy your new bike, will be installed for free.6. EARN 3% BACK IN OUR Pedal Power REWARDS CLUB.

6.  EARN 3% BACK IN OUR Pedal Power REWARDS CLUB. ENROLL in our free Pedal Power Rewards Program, and twice yearly you'll receive a merchandise rebate coupon worth 3% of your accumulated purchases for the preceding period.

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We'll include these extraordinary PLATINUM Client Care Services

1. JUMP THE QUEUE AT Pedal Power - 24 HOUR SERVICE PLEDGE . FOR the first 5 years of ownership, if we have the parts you need, we'll try to complete your bike within 24 hours, even during the busy season. This could save you 3 WEEKS of waiting for your bike!

2. Pedal Power - SUPER FLAT-FREE RIDE . FIVE years of free flat repairs - tubes and labor.

3. TEN YEARS OF REGISTRATION WITH the 529 Garage, a nationwide clearinghouse that aids in the retrieval of stolen bicycles, and improves your chance of recovery by SEVEN TIMES.

4. TEN PERCENT DISCOUNT on ALL parts and accessories purchased at time of bike purchase. THAT alone can save you more than the cost of Platinum CC if you need things like a car rack, performance helmet, pump, lock or bike rack.